PRIVACY POLICY


Yeepeey Technologies FZCO and its affiliates (“Yeepeey,” “we,” “us,” “our”) respect your privacy and has prioritized to protect the users through listed privacy policy. The privacy policy is applicable for the users when they access Yeepeey website, application and other services. Yeepeey reserves the right to amend changes in the privacy policy, users are requested to check the privacy policy regularly.
INFORMATION WE COLLECT
Yeepeey may collect following information from the users visiting the portal: user’s first name, user’s last name, email address, phone number, address details (Registration details). Yeepeey uses cookies to enhance the user experience by remembering the user preferences, settings, language and location to make the user experience smooth and error free. If the user does not want the information to be collected through cookies, they can block the cookies through the browser settings. To know more information about cookies, please visit http://www.allaboutcookies.org/.
When a user logs in to the account using credentials of third party (e.g., Google), we shall be able to retrieve data such as Name, Age, Phone no. (Demographics) about the user. To register with Yeepeey, the user has to provide the email address and the phone number. The phone number of the user will also be provided to the store when the order is placed through the Yeepeey portal for any queries i.e. unavailability of the user at delivery address or unavailability of stock.
These policies only apply when information is collected through Yeepeey portal, email, texts and other electronic communication sent through in connections with Yeepeey. This policy is not applicable for the information that user provides to or is collected by any third party such as the stores.
USAGE OF INFORMATION
Any information provided or retrieved will be used for the purpose of enhancing the customer experience, those listed but not limited to, personalizing and improving the overall service, communicate with you or provide information to the users, providing you with customer support, sending order related updates, understanding user preferences and carry out other purposes described in this privacy policy, Send communications that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or any other mode of communication. Understand how users interact with our service as a whole in order to test new features and improve the experience for the users. We may also share your preferences, or the services availed by you with your network followers on Yeepeey for marketing and other promotional activities of our Services.
WHAT WE SHARE
Yeepeey connects the retailers (shop) with the customer through the portal.When the order is placed and processed the user details are provided to the shop to process the order. The information may be shared if
(i) required by law, regulations, legal processes
(ii) detect fraud, security and technical issues
(iii) protect the right of individual, property person or Yeepeey.
Non personal information (NPI) will be shared with the advertisers and the retailers i.e. basket size, order history and other NPI details.
PERMISABLE AGE
The user must be 18 years or above to use services provided by Yeepeey, we reserve the right to remove the user if we feel that the person registered is under the legal age. If you feel we have any use below permissible age you may send us a mail at info@yeepeey.com
ONLINE PAYMENTS AND CREDIT CARDWhen the order has been placed through the Yeepeey portal, three options for payments are provided.
(i) cash on delivery
(ii) card payment on delivery
(iii) online payment
For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. With your permission, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.
HOW WE PROTECT USER’S INFORMATION To safeguard user’s data, we implement appropriate physical, electronic and managerial procedures and limit any third-party unauthorized access to the user’s information. Our website has secure pages to collect user information and most critical data is stored in encrypted form. We employ all measures to safeguard the integrity and security of the information collected. However, we cannot guarantee that the information cannot be accessed, altered, destroyed due to unauthorized person, hardware or software failure.Yeepeey is not liable to any 3rd party hacks or hardware/software failure.
INFORMATION ABOUT THE SERVICES The user data retrieved or collected shall be used for providing insight on the services, discounts, promotion and campaigns which we think might interest you. We may send you marketing communication, if you wish not to receive such communication you may contact us at info@yeepeey.com.
PLATFORM TERMS
The user has the right to remove OR delete all Personal Data, Payment Details, and Personally identifiable information collected by the app.
THIRD PARTY This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including without limitation any of our affiliates and any third party operating any site to which this site contains a link. The inclusion of a link on the site does not imply endorsement of the linked site by us or by our affiliates.
AMENDMENTS
We reserve all authority to amend the privacy policy, to reflect changes in the law. It would be ideal if you check this page intermittently for changes. If we make changes to the privacy policy, it will be reflected on this page and you can read the date of last update. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.
CONTACT US
If you have any queries relating to the procedure and privacy policy you may email us at info@yeepeey.com.